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Privacy Notice

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Last updated: September 2025

At TravelExpert (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Notice explains how we collect, use, disclose, and protect your information when you use our website https://travelexpert.ch and related services.

1. Information We Collect

We may collect the following personal information directly from you when you interact with our website, subscribe to services, or contact us:

  • Email address

  • First and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

We may also collect information automatically through cookies, analytics, and tracking tools.

2. Use of Tracking and Analytics

We use HubSpot Analytics to monitor and improve website performance, user engagement, and marketing.

3. Email Communications

We may send you service updates, newsletters, or promotional content if you have opted in.

  • Emails are managed through HubSpot Marketing Tools.

  • HubSpot’s Privacy Policy: https://legal.hubspot.com/privacy-policy

  • You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

4. Payments

At this time, we do not process payments directly on our website. If this changes, we will update this policy to include our chosen payment processors.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Understand user behavior and improve services

  • Deliver relevant content

You can manage cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent (e.g., for newsletters or marketing)

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests, such as improving services and preventing fraud

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Notice, unless a longer retention period is required by law.

8. Data Sharing & Disclosure

We do not sell your personal information. We may share data with trusted service providers such as HubSpot, only to the extent necessary to operate our services.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Ask us to erase your data where applicable.

  • Restriction/Objection: Limit or object to processing of your data.

  • Portability: Request transfer of your data.

To exercise these rights, contact us at max@travelexpert.ch.

10. CCPA/CPRA (California Residents)

If you are a California resident, you have the right to:

  • Request details of personal data collected, used, or shared.

  • Request deletion of your data (with certain exceptions).

  • Opt out of the sale of your personal data (we do not sell personal data).

11. CalOPPA Compliance

As required by the California Online Privacy Protection Act:

  • Users can visit our site anonymously.

  • This Privacy Notice is accessible from our homepage.

  • We will notify users of any changes by updating this page.

  • Users can update their information by contacting us at max@travelexpert.ch.

12. Children’s Privacy (COPPA)

We do not knowingly collect information from children under 13. If you are a parent/guardian and believe your child has provided us with personal data, please contact us and we will delete it.

13. Security of Data

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with the revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Notice or our data practices, you can contact us: